Privacy Policy
Effective Date: August 27, 2025
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At Cross & Canvas, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us directly.
1. Information We Collect
We may collect the following personal information when you:
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Make a purchase on our website
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Contact us via email at shanaecross@crossandcanvas.net
This information may include:
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Your name
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Email address
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Shipping and billing address
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Payment details (processed securely via third-party payment providers)
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Any other information you voluntarily provide
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about your purchase or enquiry
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Respond to customer service requests
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Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Information
All payments are processed securely through trusted third-party payment gateways. We do not store your full credit card or payment information on our servers.
4. Email Communication
If you contact us directly via email, we will only use your email address to respond to your enquiry or follow up on an order. You will not be added to a mailing list unless you request it.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may use third-party services (e.g., payment processors or hosting providers) that collect, use, or store data according to their own privacy policies. We recommend reviewing their terms if you have concerns.
7. Your Rights
If you would like to access, correct, or delete your personal information, please contact us at shanaecross@crossandcanvas.net.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions or concerns about this Privacy Policy, please email us at: